ZARA app for iPhone and iPad
Discover the Zara collection with ideas for Woman, Man, and Kids. You can shop and see all our new collections and fashion campaigns for the upcoming seasons on our app and online store.
Woman:
You will find the following categories of clothing and accessories available for women at Zara:
- Shirts
- T-shirt/Bodysuits
- Tops
- Sweatshirts
- Skirts
- Pants
- Jeans
- Shorts
- Coats
- Shoes
- Bags
- Swimwear
- Accessories
- Lingerie
- Beauty
- Fragrances
- Basics
- Complete Looks
- Suits
Man:
The Zara collection for men includes:
- Basics
- Pants
- Cargo/Parachute
- Jeans
- Jackets/Overshirts
- Sweatshirts
- T-shirts
- Shirts
- Polos
- Shorts
- Sweaters/Cardigans
- Suits
- Overcoats
- Sportcoats/Blazers
- Shoes
- Bags/Backpacks
- Accessories
- Fragrances
Kids:
A selection of clothing, accessories, and shoes for:
- Girl: 6-14 years
- Boy: 6-14 years
- Baby Girl: 9 months-6 years
- Baby Boy: 9 months-6 years
- Newborn: 0-12 months
The Zara collection for kids also includes an Edited/customizable section, a selection of clothing and accessories to customize that is updated weekly.
In addition to our permanent collections, you can find all of our special releases, our beauty category, and our line of lingerie in the Zara app.
Other features of the Zara app are:
- Favorites: use your favorites list to save all the clothing and accessories that you like.
- Order tracking and easy, intuitive, and fast returns. Track your order every step of the way.
- Locate the Zara store nearest you.
- Activate notifications and receive information about new arrivals, releases, special collections...
Store mode
- Use the app in “store mode” when you are shopping in one of our stores and utilize all of its features to improve your experience.
Zara QR:
Use your QR code in the Zara app to:
- Have all your online and in-store purchases linked. Identify yourself at the register in the store with your Zara QR and ask for the eReceipt.
- Make returns in the store, online as well as in-store purchases.
- Pick up all your online orders in the store.
Pros and cons of ZARA app for iPhone and iPad
ZARA app good for
Fast, easy to use app. Would recommend to anyone whos a fan of the brand.
Easy to use, helps you find what youre looking for and gives you enough details to know of
I have been using this app for almost two years and never fail! So easy to browse the products and the one feature I like most is, it came back to the spot you are in when you suddenly want to check detail for something you see during browsing the whole long list page. I use this app with my Iph 5.
This is a hella enjoyable shopping experience- very easy to browse and super intuitive
I like the app, I only wish they had an option to heart or favour an item. But other than it works great.
I wish they have "favourite" buttons so I dont have to waste my time looking for my favourite items...
Some bad moments
I wish there was something below 1 star!! How much I loved ZARA products no words for that, but their ZARA.com customer service made me hate ZARA so much! I have ordered cloths for my 3 months old daughter on Black Friday and They sent wrong order to me... I called and discussed about the issue. They asked me to return the product so they would send the correct item.. after talking to them numerous time. I sent the item with a note in it that this is the wrong product and I looked forward to receive the correct one soon... I was told once I ship back the wrong item I would have to call ZARA.com with the tracking number so they would send me the right item. I did same and representative promised to send the right item. 2 days after I received an email saying "refunded confirmation". I got upset again. Called them to find out whats happening they created another case saying another department will review the case and will call you back. Its been over 3 weeks I have been talking to them back and forth..... very disappointing customer service for such big company.
Shopped using the app. Order came but was missing a top which they made me pay for. Will never shop here again.
Why is there no refine? I dont feel like browsing 754446 of your scarves if Im only looking for a grey one. I dont understand why this option is available only on the desktop website
No sorting/filtering, no wish list. Works fine, but really limited functionality makes the app pointless
To who it may concern
I am a loyal customer for 4 years shopping at your location at fifth Avenue and 17th St. I love the service to people and the collection. I am very sorry to say that today 15 January I was very surprised at the poor service. I was trying to make a return. I go downstairs to the mens department which is located at the basement. After standing there online for 25 minutes. The register person tells me to go to the first floor. I go to the first floor. The first floor tells me to go to the third-floor its policy. I was surprised at the lack of communication from your managers. I dont understand how you managers could treat customers so poorly. Please address this issue because if this happens again. I would not never shop at ZARA again. I cannot tell you how upset I am and disappoint.
Loyal customer
Richard Molina
Its a beautiful app, but I get tiered of too many times, I try to by a product but it doesnt have my size. Because I only can wear some specific sizes from ZARA, that means a size filter is very important to me. If you here my voice, please add a filter, It will pervade a better purchasing experience. -- From a skinny person.
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